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Privacy Statement
We respect your privacy.
Lower Russell and Farr Privacy Policy
Lower Russell and Farr is strongly committed to protecting the personal
information that we may hold about you. In recognition of this commitment, we
have adopted the principles contained in the Privacy Act (Privacy Amendment
(Private Sector) Act 2000) in managing, using and disclosing this personal
information through the course of our business dealings and have implemented
reasonable mechanisms in compliance with this Act.
Privacy & Confidentiality
The personal information we may collect about you includes your name and
address, contact details, date of birth, tax file number, financial information
and other information we may be required by law to collect.
This personal information may be collected directly by our staff or contractors
or via our website. You need not provide all the information requested but this
may prevent us from providing some or all of our services to you.
We have appropriate measures in place to protect and keep confidential your
personal information while it is held by Lower Russell and Farr and when
disclosed by Lower Russell and Farr to third parties.
Use, Disclosure & Purpose
We collect and hold this personal information as a necessary part of
providing services to you, to assist you in managing your financial and
corporate affairs and in organising other services on your behalf from third
parties related to our services, to inform you of new services and offers and to
comply with statutory and contractual obligations placed upon us.
We may collect information relating to your visit to our web-site including
cookies and related information. This information is used to determine sections
of interest on our web-site and to optimise your experience with the site.
We will disclose your personal information to the extent it is required to
provide our services to you and to carry out our business obligations.
In the recruitment process, you may provide personal information in an
application for employment at Lower Russell and Farr. This personal information will be
used for the purpose of selection of a successful candidate for the relevant
position.
People we may disclose information to include:
- Government and associated bodies for the purpose of statutory reporting on
behalf of you or your business.
- Banks and other financial organisations for the purpose of initiating
financing for you.
- Other organisations to arrange services on your behalf.
Quality & Access of Information
We normally collect information from you directly, however we may obtain
information from other parties who have a business relationship with you or
maybe a government body.
Your information may be stored as manual files in a secured area, on computer
with appropriate backup systems and security or in the possession of authorised
Lower Russell and Farr staff and sub-contractors. Archived files are stored in
secure on and off-site storage.
You are entitled to have access to any personal information that we may hold on
you. We require that requests for access to be in writing outlining the details
of your request. If for any reason we are unable to comply with the request, we
will offer an alternative if possible (intermediary) or reasons for the refusal
otherwise we will provide the access requested. We will endeavour to provide
access in a reasonable timeframe from receipt of the request. We may charge a
fee for providing this access depending on the scope of information required and
the resources involved.
Your Consent
By supplying, or having previously supplied, your personal information to us,
you are agreeing to any or all of the uses outlined above. Where reasonable, we
will also seek your consent verbally or in writing for use of your information
for such uses in the interests of openness. Subject to the Privacy Act, should
we seek to use your personal information for other uses not related to the
above, we will seek your consent to do this.
From time to time we may also communicate with you in regard to offers and
promotions for our or related services. You are entitled to request that such
communications cease at any time and we make provision in our materials for you
to advise us of this.
Liability limited
Liability limited by a scheme approved under the Professional Standards
Legislation.
Contacting Us
Should you wish to discuss this Policy or have a request or inquiry, please
address the matter in writing to:
The Privacy Co-ordinator
Lower Russell and Farr
Level 1,
81 Henry Street
Penrith NSW 2750
Telephone: (02) 4732 3033
Further information on the Privacy Act may be found at the Office of the
Privacy Commissioner
www.privacy.gov.au
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